Support Ticket
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Account Closure
Cancel service and close MID.
Address Change
Update business address for your account.
Bank Change
Update bank account details.
Business Name Change
Update the DBA display name.
Chargeback
Assistance with disputes and retrievals.
Converge
Access, configuration, and settings.
Corporate Structure
Legal entity change.
Deposits
Deposits and detailed reports.
Fees Paid
Billing, statement review, and fees.
Funding
Assistance with deposits.
Hardware
Devices, replacements, and setup guidance.
New Account
New account or add location.
Non-Disclosure (NDA)
Request an NDA.
Other
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Owner / Officer Change
Update owners / officers.
PCI Compliance
Validation, scanning, and SAQs.
Phone Number Change
Update business / contact phone numbers.
Software (3rd Party)
Integrations and troubleshooting.
Surcharging
Rules and transaction guidance
Transaction
Assistance with specific transactions.
Website
Website review and requirements.