Privacy Policy
Velocity protects your privacy and responsibly manages your personal information.
Privacy & Your Information
Velocity respects your privacy. This Privacy Policy describes how we use your personal information and how we honor your privacy rights. We are committed to handling your information responsibly, securely, and in a way that supports the services we provide to you.
What We Collect
We collect information as part of our business operations, to provide services to our customers, to offer customer support, and to fulfill legal and contractual obligations. You provide some of this data directly, such as when you complete a merchant services application, submit an online form, contact customer support, or provide physical documents. We also collect information through your interaction with our website (including cookies) and through data obtained from third parties.
How We Use Information
We use the information we collect for lawful purposes associated with the growth, maintenance, and management of our business while also respecting your privacy. These uses include our internal operations and administration, communicating with you and fulfilling your requests, advertising and marketing, and improving, developing, enhancing, and otherwise providing our services.
How We Share Information
We only share your information with third parties that are directly involved in the approval process or implementation of your merchant account. This may include processors, gateway providers, and compliance management companies. We will never share your information with anyone not directly involved in your account as described above, unless required by law, to respond to legal process, to protect lives, or to protect our legal rights.
Your Choices & Rights
We respect your rights in how your personal information is used and shared. You may request access to your personal data, ask for corrections, and make choices about the types of marketing materials you receive. You can also choose not to receive marketing communications from us at all.
How To Contact Us
If you have questions or concerns about our privacy practices, or wish to exercise any of your rights and choices described in this notice, you can reach us in several ways: