Payments Insider
Real insight into your transactions.
Daily Transactions
View daily transaction counts.
Processing Volume
Visualize month-over-month processing.
Chargebacks
See how chargebacks break down.
Average Ticket
Monitor average transaction size indicator.
Surcharge Fees
Compare processing volume to surcharge.
Metrics
View key performance indicators.
Daily Transactions – Last 15 Days
Transaction Count
November 2025
Daily Processing Volume – Cumulative Trend
Cumulative Volume
November 2025
Sample Chargeback Detail – Cardholder View
Card Type
Visa Credit
Card Ending
•••• 4829
Transaction Amount
$1,248.19
Chargeback Date
11/02/2025
Response Due
11/16/2025
Reason Code
Visa 10.4 – Fraud / Card Not Present
Card Type
Mastercard Debit
Card Ending
•••• 9307
Transaction Amount
$612.45
Chargeback Date
10/24/2025
Response Due
11/07/2025
Reason Code
MC 4853 – Cardholder Dispute
Card Type
AMEX Corporate
Card Ending
•••• 1175
Transaction Amount
$3,082.90
Chargeback Date
09/18/2025
Response Due
10/02/2025
Reason Code
AMEX F24 – No Valid Authorization
Average Transaction by Card Brand
$120k
Visa
$123.5k
Mastercard
$126.8k
AMEX
$129k
Discover
Dollar amounts shown are within approximately 8% of each other, highlighting a balanced portfolio across brands.
Brand Mix & Surcharge Allocation
Card Mix by % of Volume
Visa
40%
Mastercard
30%
AMEX
20%
Discover
10%
Surcharge Dollars by Brand (Total $100,000)
Visa
$40,000
Mastercard
$30,000
AMEX
$20,000
Discover
$10,000
Use this view to compare card brand mix, surcharged dollars, and to quickly spot whether any brand is materially over- or under-represented.
Payments Insider Dashboard – Portfolio Snapshot
Total Transactions (Month-to-Date)
112,430
Prior month: 104,980
+7.1%
Processing Volume
$14.2M
Prior month: $13.3M
+6.8%
Chargebacks (Count)
132
Prior month: 158
-16.5%
Effective Surcharge Rate
2.7%
Target: 3.0%
Optimized
Card Type Mix
Distribution of portfolio volume by primary card brand.
Visa
40%
Mastercard
30%
AMEX
20%
Discover
10%
Chargebacks by Brand & Amount
| Brand | Count | Volume | Change |
|---|---|---|---|
| Visa | 58 | $87,400 | -9.3% |
| Mastercard | 39 | $54,900 | -5.8% |
| AMEX | 25 | $61,300 | +2.1% |
| Discover | 10 | $18,700 | +4.4% |
Month-over-Month Trend
| Month | Volume | Txn Count | Chargebacks |
|---|---|---|---|
| Nov 2025 | $13.3M | 104,980 | 158 |
| Dec 2025 | $14.2M | 112,430 | 132 |
Insights & Alerts
- Chargebacks have decreased for the third consecutive month.
- AMEX volume is growing faster than Visa and Mastercard.
- Discover remains a small but stable percentage of total volume.
- Average ticket is holding steady near $126 per transaction.
Portfolio Summary
Card brands covered:
Visa · Mastercard · AMEX · Discover
Use Payments Insider to drill into card brand, location, MID, and time period
to understand how these metrics behave by segment.